1. If you experience any of the symptoms related to COVID-19: stay home.
   
2. Wearing a mask is mandatory at all times when walking within our establishment. Please note that it is only permitted to remove it when seated in your seat.
   
3. You are asked to respect social distancing measures at all times and to obey the signage and directives to this effect.
   
4. We will provide you with cleaning terminals for your hands to use when entering the room.
   
5. The seats will be disinfected between each performance.
   
6. We ask you to respect the arrival time indicated on your ticket and which was predetermined during the purchase.

All details 

No. The law prohibits smoking in public spaces. The public is asked to refrain from smoking, except outside during intermission.

Please email us at [email protected] and provide us with a brief description of the item in question, specify the date of the loss, and provide us with your contact details so that we can reach you.

Yes. All our venues, except the M2 (MTELUS), are equipped with ramps, toilets and removable seats for handicapped access. For any questions on accessibility, we invite you to contact the personnel of the venue, who can offer you all the information you need.

No. If this was to cause a problem, specific measures would be taken to allow you to attend the show all the same.

No. The view is excellent from wherever you choose to stand or sit.

MTELUS has a maximum capacity of 2 300.

No. Please note that MTELUS is a general admission venue and follows the policy “first come, first served”.

Backpacks are accepted, but they will all be searched. The security reserves a right of inspection and in all eventualities, there is a coat check at $3

The person behind the ticket window is your best source. However, you should know that until a producer sends a press release to the various media, concert venues are unable to give any information.

Show dates are announced in the media, and the dates when tickets will go on sale is announced at the same time. Ticket sellers don’t have privileged information in this regard. They learn the ticket sale dates at the same time as the media.

We often receive this information a couple of days before or the same day of the event. You can call the venue’s box office the day of the show for more information.

Cameras and video cameras are prohibited in all venues operated by L’Équipe Spectra.

Because the Admission network offers a distribution service, and electronic and telephone sales services for a number of venues. The service charge of approximately $5 to $10 is reduced to $3 if you purchase your tickets directly from the box office.

• At the box office of each of L’Équipe Spectra’s venues.
• By telephone through the Admission network at 1 855 790-1245.
• Online through the Ticketmaster network at www.ticketmaster.ca
• At all Ticketmaster outlets – see the list of points of sale at www.ticketmaster.ca or call 1 855 790-1245.

No. We do not sell or give away these types of tickets. Please read our Newsletter or consult the website of the group or artist you wish to see to stay informed about contests or other promotions.